How to add a new (RDP) user to your virtual desktop on Windows 10

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In this guide, you'll learn how to add a new user on Windows 10 and enable them for remote access.

This can be useful if you need to allow someone to access your Virtual Desktop, perhaps for technical support or collaborative work.

Windows 10 does not allow for simultaneous remote access by multiple users. If you need multiple simultaneous remote connections, you'll have to turn to third-party software, such as RDPWrapper.


Create a new user

  1. Click on the Start button in the bottom-left corner of the screen and then on Settings (the gear icon).
  2. In the window that opens, click on Accounts.
  3. Click on Family & other users in the left-hand menu.
  4. Click on Add someone else to this PC under the "Other users" section.
  5. Follow the on-screen instructions to create a new account. Remember to assign an appropriate username and password, which the user will need to use for remote access. Leave the account type as "Standard" if you don't want the user to have administrator privileges.

Enable remote access

  1. Go back to the main Settings menu.
  2. Search for and click on System.
  3. Scroll down the left-hand menu to Remote Desktop and click on it.
  4. Scroll down to Enable Remote Desktop and switch the toggle to On.
  5. A warning will pop up, stating that this action will enable Remote Desktop and the Windows Firewall rule to allow remote connections. Click on Confirm.

You may skip this step as Remote Access is already enabled by default on ubiDesktop.

Authorise the user for remote access

  1. Still under Remote Desktop, scroll down to Select users that can remotely access this PC.
  2. Click on Add.
  3. In the field, enter the name of the new user you just created and click on OK.
  4. The new user should now be displayed in the list of users authorised for remote access.


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